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Copyright © 2009
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SMR Solutions
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Returns Policy
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Purchaser's Right |
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The Purchaser has a statutory right to canel their
order and receive a full refund on any mail order purchase with the
exception of special orders. To cancel the purchaser must send
the original or copy invoice along with full written reasons for the
return, such written reasons and invoice to be received by the
company with 7 working days of the purchaser receiving the said
goods. The return of goods will be permitted in only limited
circumstances if the goods are received in their original packaging,
labelling, complete with any accessories, manuals or other
documentation and undamaged. (Original invoice will be
returned to purchaser in the event of more than one item being sold
on it). Exhausts cannot be returned if they have been run for
any period. |
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Goods must be returned to the company in a
condition, which would be acceptable to our supplier for return.
Tyres - no refund can be given if tyres have been fitted. In
addition, the supplier has to give full refund and report to the
company before any refund can be offered to a purchaser. |
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Helmets |
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Helmets are a safety item, which cannot be offered
for resale. Therefore no return or refund is possible under
any circumstances. Special Orders, ie. products not normally
stocked by the company and advised as being special at the time of
order, items personalised or made to the purchaser's specification
may only be returned if goods are faulty or were supplied
incorrectly. |
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Batteries |
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£5.00 handling charge for all batteries returned, whatever the
reason for the return. |
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In common industry practice, the company cannot accept return of
videos, DVDs, CDs, or software packages unless all original
packaging is intact and un-opened. |
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Come and visit us at:
32nd Carole Nash International Classic MotorCycle Show
Rufforth Autojumble
The Carole Nash Great Scottish Bike Show
The Thundersprint Bike Show
BMF Peterborough MotorCycle Shoe
Coupes Moto Légende
The Custom Motorcycle Show
Newark Autojumble
Kempton Park Motorcycle Autojumble
VMCC Festival of 1000 bikes |
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